What is the history of your company?

Our company was founded in 2013 with a commitment to providing high-quality food machinery. Over the years, we have grown to focus on dough mixers and serve customers around the world.

Where is your company located?

We are located in Foshan, China, with modern manufacturing facilities that meet industry standards.

What is your company's mission?

Our mission is to innovate and produce high-quality food machinery to improve our customers' production efficiency.

How long have you been in the food machinery industry?

We have more than ten years of experience in the food machinery industry and are constantly improving our products and services.

What certifications does your company hold?

We hold multiple certifications, including European CE certification, product patents, ensuring compliance with international quality standards.

What industries do you serve?

We serve a variety of industries, including bakeries, restaurants, and food processing companies, providing customized solutions to meet their needs.

What types of spiral mixers do you offer?

We offer a wide range of mixer models, from 10L to 260L, to meet different production needs.

What are the specifications of your spiral mixers?

Our mixers come in the following specifications: 4kg-200kg, designed to provide durability and efficiency.

Canl customize the functions of my mixer?

Yes, we offer customization options to meet specific requirements of our spiral mixers.

What is the maximum capacity of your mixers?

Our spiral mixers have a maximum capacity range of 200kg to accommodate different batches.

Are your mixers suitable for all types of dough?

Yes, our mixers are designed to handle a variety of dough types, including bread, pizza, and pastry dough.

What is the warranty period for your products?

We offer a one-year warranty (motor and inverter) on all our spiral mixers to ensure customer satisfaction.

Can l request a prototype before full production?

Yes, we can develop a prototype based on your approved design. This allows you to evaluate functionality and make necessary adjustments before we go into full production.

Do you provide training on operating the spiral mixer?

Yes, we provide training for your staff to ensure they can operate the spiral mixer effectively. Training can be conducted on-site or online, depending on your preference.

What quality control measures are in place during production?

We follow a strict quality control protocol during production, including regular inspection and testing of materials and components. Each mixer undergoes a final inspection before shipment to ensure it meets our high standards and your specifications.

How long does the customization process typically take?

The customization process typically takes 2 to 4 weeks, depending on the complexity of the design and specifications. This time frame includes initial consultation, design approval, production, and quality inspection.

What customization options are available?

We offer a wide range of customization options, including: ● Design and aesthetics (color, logo placement) ● Technical specifications (motor power, bowl capacity) ● Control system (user interface, automation features) ● Material options (bowl and housing materials) ● Performance enhancements (temperature control, noise reduction)

What are the payment terms for ODM projects?

Our payment terms can be customized based on the agreement with the customer. Typically, a deposit is required before production and the balance is paid after completion.

Does your product meet international standards?

Of course! We ensure that all products meet relevant international quality and safety standards.

What is the minimum order quantity for ODM projects?

Our minimum order quantity varies based on product specifications. Please contact us to discuss your project needs and we can provide more details.

How long does the ODM process typically take?

The timeline for the ODM process can vary depending on the complexity of the design and customer needs. Typically, it can take anywhere from a few weeks to a few months.

What kind of support do you provide after the product is delivered?

We provide ongoing support, including troubleshooting, maintenance guidance, and help with any product-related issues.